If you have a question about one of our products, you my be able to find the answer here. If you do not find the answer to your question, please do not hesitate to contact customer service for more information.

What makes Born Free® bottles so unique?

Born Free® bottles are one of the few bottle systems that are ideal for both breastfeeding and formula feeding. The vent inside the bottle, called ActiveFlow™ Venting Technology, allows the baby to control the flow of milk and is designed to help reduce colic symptoms. This means that whether a mom decides to exclusively breastfeed, breastfeed and supplement with or switch to formula, or strictly formula feed she will not need to switch bottle systems.
 
The Born Free® Classic Bottles are made out of PES plastic (Polyethersulfone), a durable and premium material that is ideal for boiling and repeated sterilization. Born Free® Classic Bottles are also bottom rack dishwasher safe. The Born Free® Deco Bottles are made out of a thick wall construction Polyproplene plastic and also will not warp or distort with cleaning and sterilizing. Both the Classic and Deco bottles maintain the integrity of the valve and collar fit to the bottle and prevent leaking that can be experienced with other bottle brands.

Do Born Free® bottles leak?

Born Free® bottles are made from quality materials and feature an ActiveFlow™ Venting Technology, so when assembled correctly they do not leak.
 
If a customer has experienced leaking it is due to one of two issues. First, the collar is being screwed onto the bottle too tightly. This will build up too much pressure inside the bottle and can warp the vent, and it can begin to leak. Loosening the collar just a little bit will solve this issue.

The second reason a bottle could leak is because of the vents. Make sure the 2 pieces of the vent are fitting tightly together and snuggly inside the bottle. Next, you want to inspect the silicone valve portion of the vent. If you push up on this valve, you will see a vertical slit on one side. If this slit is torn in anyway, even in the slightest, then the bottle may leak. To avoid tearing – vents should be washed carefully, either in the top rack of the dishwasher or by hand using a gentle bottle brush such as the Born Free® Tru-Clean™ Bottle Cleaning System.

Do the nipples collapse during feedings?

No, Born Free® is a vented bottle system and the nipples do not collapse when used correctly.
 
If a customer is experiencing nipples collapsing it is due to one of two issues. The most common reason is that the child is ready to move up to the next level nipple. When the baby sucks harder than what the liquid is flowing, the nipple will start to collapse or invert into itself. Born Free® offers 5 levels of nipples to fit all the stages of a baby’s development.
 
The second reason a nipple will collapse is that the collar is being screwed onto the bottle too tightly. This will build up too much pressure inside the bottle and the nipple will collapse. Loosening the collar just a little bit will solve this issue.

Why are Born Free® bottles yellow or cloudy in appearance?

Since our bottles are free from chemicals such as BPA and PVC, the Classic bottles have a honey (yellowish) color to them. This is because the bottles are made from the plastic PES (Polyethersulfone). The Deco bottles have a milky or cloudy appearance because are made of the plastic Polypropylene. Both are absolutely safe and normal.

Can the glass bottles break?

Yes, like anything made from glass, the bottles can break. However, they are constructed with thick glass walls to help prevent breaking when dropped. If the bottle is dropped, it should be carefully inspected before being used. Also, glass is very sensitive to temperature changes. To avoid breaking, customers should avoid taking a glass bottle from the fridge and attempt to heat it immediately. This sudden change in temperature could cause the glass to break/crack. The bottle, and the liquid inside the bottle, should be at room temperature before being heated.

Can Born Free® bottles be uses with bottle warmers or sterilizers?

Yes, Born Free® Classic and Deco bottles can be used with most bottle warmers and sterilizers. We recommend Born Free’s Tru-Temp™ Bottle Warmer and Tru-Clean™ Steam Sterilizer (available August 2012).
 
Born Free® Glass bottles are safe to sterilize. If using a bottle warmer, we always recommend reading the manufacturer’s instructions before warming a glass bottle. If a customer does use a bottle warmer, they must make sure the liquid they are warming is at room temperature. Taking a cool or cold bottle and putting into a warmer could cause the glass to crack.

What is the difference between a training cup and drinking cup?

Our training cups are 7oz and ideal for infants 6 months and older. Our drinking cups are 9oz and ideal for infants 9 months and older. Both offer a straight cut soft spout and the ActiveFlow™ vent and are ideal solutions for helping baby transition from bottle to cup. The transitional cups are spill resistant, but do not include a no spill valve.

Why is it hard for the liquid to come out of the training/drinking cup?

Most likely, the collar is being screwed onto the cup too tightly. This will cause too much pressure to build inside the cup and nothing will come out when sucking on the spout. Loosening the collar just a little bit will solve this issue.

Are the Born Free® parts interchangeable?

All cups and bottles are completely interchangeable. Spouts and handles can be put on bottles and nipples can be put on cups. The only exception is the Twist ‘N Pop Straw Cup which is not interchangeable.

Can Born Free® bottles be frozen?

Yes, the Classic and Deco plastic bottles can be frozen with the collar and sealing disk. Do not freeze with the vent or nipple on the bottle.
 
We do not recommend freezing glass bottles.